Effective date: 28 September 2026. Last updated: 28 September 2026
Special Children Special People (“SCSP”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit ‘specialchildrenuganda.org’, contact us, make a donation, subscribe to communications, or otherwise interact with our organisation.
We process personal information in accordance with applicable Ugandan data-protection requirements, including the Data Protection and Privacy Act, 2019 and the Data Protection and Privacy Regulations, 2021. The Act regulates the collection and processing of personal information and provides rights and obligations for individuals and organisations handling personal data.
1. Who We Are
Organisation: Special Children Special People
Website: specialchildrenuganda.org
Physical address: Luwule T.C, Kasanje Town Council, Mpigi District ,Uganda.
Postal address: P. O. Box 107246, Kampala, Uganda
Email:info[@]specialchildrenuganda.org
Telephone: +256 774928075, +256 758928075
For purposes of applicable data-protection law, Special Children Special People is responsible for determining how and why personal information collected through our website and activities is processed.
Where required, Special Children Special People will designate a person responsible for data-protection matters and provide their contact details through this Privacy Policy.
2. Information We Collect
We collect only information that is reasonably necessary for the purposes described in this Privacy Policy.
A. Contact information
When you contact us through our website, email, telephone, social media, or other communication channels, we may collect:
– Your name;
– Email address;
– Telephone number;
– Organisation or affiliation, if provided;
– Your message or enquiry;
– Any other information you voluntarily provide.
We use this information to respond to enquiries, provide requested information, communicate with you, and maintain appropriate records.
B. Donation information
When you make or arrange a donation, we may collect:
– Your name;
– Email address;
– Telephone number;
– Donation amount and currency;
– Donation frequency;
– Purpose or campaign associated with the donation, where applicable;
– Transaction or receipt reference;
– Payment status;
– Communication preferences;
– Information necessary for accounting, auditing, fraud prevention, or legal compliance.
We do not intentionally collect or store your complete debit/credit-card number, card security code, mobile-money PIN, or online banking password on our website.
Where donations are processed through a third-party payment provider, that provider may collect and process payment credentials according to its own privacy policy and terms.
C. Newsletter and communications
If you choose to receive newsletters, updates, fundraising communications, or other information from us, we may collect your name, email address, telephone number, communication preferences, and records relating to your subscription or withdrawal of consent.
You may unsubscribe from non-essential communications at any time.
D. Website information
When you use our website, we may automatically receive limited technical information such as:
– IP address;
– Browser and device type;
– Operating system;
– Pages visited;
– Approximate date and time of visits;
– Website referring information;
– Cookies or similar technologies, where used.
We use this information for website operation, security, troubleshooting, analytics, and improving our services.
3. Information Relating to Children
Because Special Children Special People works with children, we take information relating to children particularly seriously.
Uganda’s Data Protection and Privacy Act provides specific protections for children’s personal data and generally requires prior consent from a parent, guardian, or another person authorised to make decisions for the child, unless an applicable legal exception applies.
We will therefore:
– Collect information about children only where there is a legitimate and necessary purpose;
– Obtain appropriate consent or authorisation where required;
– Limit access to children’s information to people who need it for legitimate organisational purposes;
– Take reasonable measures to protect children’s information;
– Avoid publishing identifying information about a child without appropriate consent or another lawful basis;
– Consider the child’s safety and best interests when handling information.
Parents, guardians, or authorised representatives may contact us if they have questions or concerns about information relating to a child.
4. How We Use Personal Information
We may use personal information to:
– Respond to enquiries and requests;
– Process, acknowledge, and administer donations;
– Issue donation receipts where applicable;
– Maintain financial and accounting records;
– Communicate with donors, supporters, volunteers, partners, and other stakeholders;
– Provide newsletters and updates where you have requested them;
– Improve and secure our website;
– Prevent fraud, misuse, or security incidents;
– Comply with legal, regulatory, accounting, or reporting obligations;
– Protect the safety and rights of children, staff, volunteers, beneficiaries, donors, and other individuals;
– Carry out legitimate activities of Special Children Special People.
We will not use personal information for a materially different purpose from the purpose for which it was collected unless permitted by law or we obtain the appropriate consent.
Uganda’s data-protection framework requires organisations to process personal data lawfully and to avoid incompatible secondary uses. PDPO Official
5. Donations and Payment Providers
Special Children Special People may use third-party payment providers to process online donations.
When you make a donation through a third-party payment service, your payment information may be processed directly by that provider. The provider may have its own privacy policy and terms governing its processing of your information.
We may receive information such as your name, donation amount, transaction reference, payment status, and contact details necessary to reconcile and administer your donation.
We do not sell donor information.
We will not disclose donor information to third parties for their own marketing purposes without appropriate consent.
6. When We Share Personal Information
We may share personal information only where reasonably necessary and permitted by applicable law.
Recipients may include:
– Payment processors and financial service providers;
– Website hosting, email, communications, IT, and security service providers;
– Professional advisers, auditors, or accountants;
– Government authorities or regulators where legally required;
– Law-enforcement authorities where legally required or necessary to protect individuals;
– Other organisations or service providers where you have given appropriate consent or where another lawful basis applies.
Where another organisation processes personal data on our behalf, we will take reasonable steps to ensure that the organisation provides appropriate security and confidentiality protections. Uganda’s PDPO guidance states that controllers should use processors that provide appropriate technical and organisational safeguards and should have appropriate processing arrangements in place. PDPO Official
7. International Data Transfers
Some service providers we use may store or process information outside Uganda.
Where personal information is transferred or processed outside Uganda, Special Children Special People will take reasonable steps to ensure that the transfer and subsequent processing comply with applicable Ugandan data-protection requirements.
The PDPO advises organisations to conduct appropriate due diligence before transferring personal data outside Uganda and to consider whether the destination provides equivalent protection.
8. Cookies
Our website may use cookies and similar technologies to:
– Keep the website functioning;
– Remember preferences;
– Understand how visitors use the website;
– Improve website performance and security.
Where required, we will request appropriate consent before using non-essential cookies.
You can also adjust your browser settings to block or delete cookies. Some website functions may not work correctly if certain cookies are disabled.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against:
– Unauthorised access;
– Accidental loss;
– Destruction;
– Alteration;
– Unauthorised disclosure;
– Misuse.
These measures may include access controls, secure passwords, limited staff access, secure hosting, backups, staff confidentiality obligations, and appropriate security procedures.
However, no website or electronic transmission can be guaranteed to be completely secure.
Where a personal-data breach occurs, we will take appropriate steps to contain, investigate, and respond to the incident and make any notifications required by applicable law.
10. How Long We Keep Personal Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for as long as required by law.
For example:
– Donation and financial records may be retained for the period required for accounting, audit, tax, regulatory, or other legal purposes.
– Contact enquiries may be retained for as long as necessary to respond to the enquiry and maintain appropriate organisational records.
– Newsletter information may be retained while you remain subscribed, together with limited information needed to ensure that an unsubscribe request is respected.
– Information relating to children will be retained only for as long as there is a legitimate and necessary purpose or legal requirement for retaining it.
When information is no longer required, we will take reasonable steps to securely delete, destroy, anonymise, or otherwise dispose of it.
11. Your Privacy Rights
Subject to applicable law and any lawful limitations, you may have rights concerning your personal information, including the right to:
– Know whether we hold personal information about you;
– Request access to personal information we hold about you;
– Request correction of inaccurate or incomplete information;
– Object to certain processing;
– Request deletion or restriction of processing where legally applicable;
– Withdraw consent where processing is based on consent;
– Opt out of direct marketing communications;
– Raise a concern or complaint about our handling of your personal information.
Uganda’s PDPO specifically requires organisations to establish procedures enabling data subjects to exercise their data-protection rights and to provide relevant information through privacy notices. PDPO Official
To exercise a right, contact us using the details in Section 14.
We may need to verify your identity before processing certain requests.
12. Direct Marketing
We will send fundraising appeals, newsletters, and other non-essential marketing communications only where permitted by law and, where required, with your consent.
You can unsubscribe at any time by:
– Using the unsubscribe option in an email.
Unsubscribing from marketing communications will not prevent us from sending essential administrative communications, such as donation receipts or important service-related messages.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our activities, technology, legal requirements, or data-protection practices.
The updated version will be published on this page with a revised **”Last updated”** date.
Where a significant change materially affects how we use personal information, we will provide an appropriate notice where required.
14. Contact Us About Privacy
If you have questions, requests, or concerns about this Privacy Policy or the way Special Children Uganda handles personal information, please contact:
Special Children Special People
Privacy/Data Protection Contact:Programs Director
Email:[email protected]
Telephone:+256 758928075
Address: Luwule T.C, Kasanje Town Council, Mpigi District ,Uganda.
We will consider and respond to privacy requests within the period required by applicable law.
15. Complaints
If you are not satisfied with how we have handled your personal information, please contact us first so that we can investigate and address your concern.
You may also contact Uganda’s Personal Data Protection Office (PDPO), the country’s data-protection regulator, through its official channels. The PDPO oversees implementation and enforcement of Uganda’s Data Protection and Privacy Act. PDPO Official
Personal Data Protection Office (PDPO)
Kampala, Uganda
Email: [email protected]
Website: pdpo.go.ug
16. Consent
By using our website or voluntarily providing personal information to Special Children Uganda, you acknowledge that you have read this Privacy Policy.
Where the law requires consent for a particular type of processing, we will request that consent separately and will not treat this general acknowledgement as a substitute for specific consent.
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**Last updated:** 28 September 2026